PIONEER


  

   

Pioneer Online Community - FAQs

What is PIONEER?
What is the PIONEER Online Community?
What’s my login for the Online Community?
Why can’t I register?
Why doesn’t my post appear on the forum?
Where can I get help about using the forum?
What is the Privacy and Acceptable Use Policy of this website?

What is PIONEER?

PIONEER is a web-browser based software tool designed to identify optimal investment and changes in operational strategies to achieve specified serviceability at least cost, subject to resource and capacity constraints. For more information visit http://www.tynemarch.co.uk/products/pioneer/.

What is the PIONEER Online Community?

The PIONEER Online Community is a website designed for and dedicated to PIONEER users. This community aims to assist PIONEER users with their everyday use of the software by providing relevant material and a forum where software features can be discussed.

What’s my login for the Online Community?

Logins for the PIONEER Online Community are emailed to staff members of companies that hold a PIONEER license. If you have forgotten your password please use the password retrieval mechanism to reset your password. If you have forgotten both your username and password then please contact the Tynemarch support desk.

Why can’t I register?

The PIONEER Online Community is currently only open to employees of those companies that hold a PIONEER licence. If your company holds a licence please contact PIONEER Support to request login details.

Why doesn’t my post appear on the forum?

The PIONEER Online Community Forum is fully moderated. This means that all posts are submitted for moderation before being posted to the boards. This is required for quality and monitoring purposes. Don’t worry, your post will be seen by a moderator soon.

Where can I get help about using the forum?

For help about using the online forum please visit the forum help section.

What is the Privacy and Acceptable Use Policy of this website?

Read our Privacy Policy at privacypolicy and our Acceptable Use Policy at acceptableusepolicy.
  
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Privacy Policy, Acceptable Use Policy.
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